Quality and effeciency
There were promises made at the end at the completion of the job that still have not been addressed. I will be calling the representative today to follow-up. The work and the workers did a fantastic job and based on them I would highly recommend your services to others. It is just the follow-up on promises made at the completion that is disappointing. My wife is riding me as we speak to have them addressed. So as the old saying goes, happy wife, happy life, my life is not so happy right now!
Better cost breakdown--also when doing the initial bid be more realistic. I was never sure why the laundry room was not initially included since it was downstairs and clearly needed to match the main area. Having to pay extra for that was very annoying since I paid so much to begin with
Excellent service from start to finish!!! We love our new tiled back porch. These guys are outstanding!!
Very polite and on time. We appreciate their help with our mesquite floor.
Great job from the sales team to the installation team. They were great to work with.
The in home consultation was very convenient and employees are friendly and not pushy salesmen like most places are. Everything was quick and easy and I was able to set up an appt that weekend to get the room done. The pricing is better than the big box stores too!
Set the expectations at the start and exceed them at the end. Left the house cleaner then when they started and finished a day early. You get what you pay for. Would absolutely recommend them to anyone doing a big job or small.
Mark & Courtney Dodge
I loved how easy and fast it all was, especially around the holidays (right before Thanksgiving). Alfredo was so professional and answered all our questions. Scheduling was easy and getting the loan together was simple. The work turned out fantastic and I’ve gotten nothing but compliments. Would highly recommend.
Janice & Prince Wallace
The dependability of scheduled appointments. Both the stair installer and painter kept moving to the right and took longer than expected. Quality of painting required work. Wrong quality of paint was used (paint would not stick on first coat), paint over spray, and wood putty/filler was improperly used. Painter used a wood filler instead of wood putty to fill in wood dents which did not dry and had to be removed 24 hours later.